PRIVACY POLICY 

Your privacy is important!

It is YOGOJA’s policy to respect the customer’s privacy regarding any information that might be collected while operating the websites.
Here is how we collect, use, communicate and disclose your data of privacy and make use of personal information.

Before or at the time of collecting personal information, YOGOJA will identify the purposes for which information is being collected.
We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
We will only retain personal information as long as necessary for the fulfilment of those purposes.
YOGOJA will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
We will make readily available to customers information about our policies and practices relating to the management of personal information.
YOGOJA is committed to conducting business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. YOGOJA may change its Privacy Policy from time to time, and at YOGOJA’s sole discretion.

This Privacy Policy describes how and when YOGOJA is collecting, using, and sharing information when a customer purchase an item on our website, contacts us, or otherwise use our services through our websites, Etsy.com, DaWanda.de, Amazon.com, Ebay.com, Yogaclicks.com or their related sites and services.

This Privacy Policy does not apply to the practices of third parties that YOGOJA does not own or control, including Etsy, DaWanda, Amazon, Ebay, Yogaclicks or any third party services you access through them.

1. Nature of Information

To fulfil a client’s order, the client must provide certain information (which you authorized our shop or other during check-out to provide to us), such as your name, email address, phone number, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide additional personal information.

When you browse our website, we receive data from cookie providers about your activity on our website such as the time and duration of your visit, the webpages you visited before and after using our website, your IP address, the pages you visit, the browser you use, geographical data such as your location. We do this by using cookies. More information on the use of cookies by YOGOJA can be found in our cookie policy below.

2. Why we need your information and how we use it

YOGOJA relies on a number of legal bases to collect, use, and share a client’s information, including:

• as needed to provide our services to you as a client, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving our services and products. We use your information to provide the services you requested and in our legitimate interest to improve our services; and 2) Compliance with our seller’s Policy and Terms of Use. We use your information as necessary to comply with our obligations under the our seller Policy and Terms of Use as well as from Etsy, DaWanda, Amazon, Ebay and Yogaclicks.

3. Information Sharing and Disclosure

Information about our customers is very important to our business. We only share your personal information for very limited reasons and in limited circumstances, as follows:

• Web portals: Etsy, DaWanda, Amazon, Ebay and Yogaclicks. YOGOJA may provide information as necessary to provide you our services and comply with our obligations under both the Seller’s Policy and Terms of Use.
• Service providers: We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We do share your personal information with these third parties, but only to the extent necessary to perform these services such as delivery.
• Business transfers: If we sell or merge the business, we may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws: We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

4. Data Retention

The GDPR requires you to disclose the period of time during which you will store personal information. Nathan should consider how long he needs to retain information for business purposes and to comply with any legal or tax obligations, and keep in mind that data shouldn’t be kept for any longer than necessary. For example:

We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 4 years.

5. Transfers of Personal Information Outside the EU

We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we are deemed to transfer information about you outside of the EU, we rely on Privacy Shield as the legal basis for the transfer, as Google is Privacy Shield certified.

6. Privacy – Your Rights

If a client resides in certain territories, including the EU, you have a number of privacy rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

• Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless you have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Us

For purposes of EU data protection law, we control all your data of personal information. If you have any questions or concerns, you may contact Phoebe Carl at p@yogoja.com. Alternately, you may mail us to:

Phoebe Carl, Karower Straße 7, 13125 Berlin, German